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Delayed - June Community rewards

Martin-O2
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Hey everyone, 

 

I know a few of you have been wondering what's happening with June's Community rewards. Unfortunately we've had some issues with the Community platform this week and have not been able to extract the necessary data to calculate the rewards. expressionless

 

The issue has been reported and were waiting for a fix. To confirm, the rewards are still in play and we hope to post June's results early next week once the issues are sorted. wink

 

Apologies for the delay and we hope everyone has a lovely weekend. smile

 

Martin, Marjo and Emilie 

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pgn
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@Glory1 wrote:

... particularly love your signature @pgn it is so relevant to the present idiot sitting in the White House.


You could say that, I could not possibly comment... Whistle

 

PS: Thank you 👍

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MI5
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Is it not fixed yet or did I miss the announcement?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Is it not fixed yet or did I miss the announcement?

There's been no announcement.

I thought it would be fixed at the same time as the LIthium Platform issues were resolved Confused

Veritas Numquam Perit

Girl in a jacket
Message 13 of 18
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pgn
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@MI5 wrote:
Is it not fixed yet or did I miss the announcement?

Big Bookie's bill to settle, @MI5LOL

Message 14 of 18
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Anonymous
Not applicable
They said they would be announced last week but weren’t
Message 15 of 18
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MI5
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Thought so.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Message 17 of 18
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Martin-O2
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Hey everyone, 

 

We're waiting on a fix for the data extract. It's been raised as a high priority and we'll let you all know the moment it's working again and we can calculate last months rewards. Apologies again for the delay! 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


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