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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 3741 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 178937 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9129 Views
  • 12 replies
  • 4 kudos

Resolved! Volt and Multi-save discount

Is it possible to have both a multi-save discount and the Volt benefit of double data allowance?

Deag by Level 9: Fired up
  • 883 Views
  • 1 replies
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Resolved! Why am I paying for pictures?

Recently transferred granddaughters phone from Virgin. Have been billed for 3 pictures at £0.542 each by O2. She is on unlimited minutes, data and messages. are pictures not included? I don't remember getting a bill from Virgin for pictures and the t...

Paul122 by Level 1: Joiner
  • 5074 Views
  • 2 replies
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Resolved! Activate volt but how does my second device get the benefits ?

Any help appreciated activated volt and gave my sons number to team. Told he could use my benefits on his device . Can’t work out how to activate this anywhere thank you

KH591 by Level 1: Joiner
  • 817 Views
  • 2 replies
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Resolved! Sent a bill for a service I didn’t ask for

Virgin activated a SIM card request for service I don’t need for another 6 weeks but Virgin now don’t answer their phone and O2 don’t provide a phone number. Cant access the account either because you’ve not sent me the SIM card yet and the activatio...

Noidea2 by Level 1: Joiner
  • 636 Views
  • 2 replies
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Resolved! Activate volt

How can I activate volt and get the FREE10? My household has virgin media

Cris1 by Level 1: Joiner
  • 611 Views
  • 1 replies
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Virgin Media Volt Forum

I'm a long term member of the Virgin Community and, like O2, they have now a Volt section.It makes; shall we say, 'interesting' reading. https://community.virginmedia.com/t5/Volt/bd-p/Volt

Enlli by Level 70: Enigma
  • 2364 Views
  • 4 replies
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Resolved! 02 address data base gives wrong address

I am a virgin customer have joined o2 can't get volt to work as automatic address database give Southwick as East Sussex it is in West Sussex which is what my virgin address gives. Checked several times but can't do anything. Anyone had this problem ...

cla by Level 2: Apprentice
  • 3900 Views
  • 11 replies
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Resolved! Virgin Volt billing

Just taken out the £99 Volt2 package which includes a O2 Sim. Today, despite not activating the Sim yet, nor intending to I have received a bill from O2. Can I be confident that the bill amount from O2 is part of the new contract Virgin payment or, a...

GTM by Level 1: Joiner
  • 1668 Views
  • 5 replies
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Resolved! Number not ported from SKY Mobile

Hi, I have recently taken advantage of a Virgin/O2 deal to get a sim only pay monthly deal with O2. I have requested my number be ported over but have got a text message from O2 saying that they cant do it? How is this possible? I am still within the...

maff1977 by Level 1: Joiner
  • 937 Views
  • 1 replies
  • 0 kudos