Volt
Get help and support from other community members with your questions about Volt
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

Volt .png DaveO2_0-1739884790594.png DaveO2_1-1739884790597.png DaveO2_2-1739884790597.png
Dave-O2 by Community Manager
  • 4952 Views
  • 18 replies
  • 0 kudos

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

Volt .png Volt .png
Chris_K by Former Staff
  • 191971 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9629 Views
  • 12 replies
  • 4 kudos

Resolved! Start date of O2 in Volt packages

I've ordered a package and requested delivery on 25 Aug. While the VM internet is arriving correctly at that date, but am very surprised that O2 has already sent me a sim card - more than 20 days before the specified date. It is a mess because I have...

puzzled_1 by Level 1: Joiner
  • 1045 Views
  • 3 replies
  • 0 kudos

Coverage in Birmingham? Or lack off !

Just signed up with o2 as part of my virgin package, finding coverage / data etc poor in certain areas of Brum . When I check local signal towers I’m informed there is a problem but this never changes . My company work iPad also works on o2 and the i...

BrfcGAS by Level 1: Joiner
  • 997 Views
  • 2 replies
  • 0 kudos

Resolved! using my O2 Sim as eSim?

I have recently acquired an O2 sim from Virgin with the Volt package. I'm currently with 3, can I use the O2 sim as an eSim in my S22 (it does support dual Sim/eSim) and if so how do I go about this?

Resolved! Unable to cancel o2 following virgin volt package issues - help,

We joined virgin media on the 20/5/22 having signed up on a volt bundle where the o2 sim was mandatory, and whilst I didn’t want to leave my old mobile carrier, I transferred because it didn’t want to effectively be paying twice. Our virgin service h...

HL20 by Level 1: Joiner
  • 3595 Views
  • 3 replies
  • 0 kudos

Resolved! Old Virgin Media SIM to New O2 Sim

Hi guys, I am using an old virgin media sim from the Oompha bundle which I have now switched to the ultimate volt bundle. Now I have a O2 sim with a new number. The virgin sim is still working. Do I need to request a pac code or will O2 automatically...

pripat by Level 1: Joiner
  • 942 Views
  • 1 replies
  • 0 kudos

Resolved! Volt Benefits

I am a Virgin customer on a broadband package and I have the O2 monthly phone contract but my account says I am not eligible for Volt because I don’t have broadband in my area. I clearly do! can someone advise my my account is not up to date with thi...

Mnorry32 by Level 1: Joiner
  • 1043 Views
  • 2 replies
  • 0 kudos

Resolved! How get Volt benefits reinstated on a new O2 contract?

Hello As outlined in a previous post I've successfully migrated my O2 number to a new O2 contract via Uswitch (cheaper and more aligned with my needs)As I am both an O2 and Virgin Media customer I had the Volt benefits (incl. x2 data) on my previous ...

Resolved! Pac code from Virgin media

Hi, have just transferred my mobile to Volt package. Told Virgin I wanted to keep my number and they said this could be done....do they sent the pac code to O2 when setting up the package or do I have to do it please?

Resolved! How do I pair my O2 and Virgin?

Hi There, how can I pair my o2 and virgin to take advantage of the volt benefits? When I click on supercharge with volt it asks me to register for virgin even though I am already a customer? thanks Dave