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Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

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Chris_K by Former Staff
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Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

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Chris_K by Former Staff
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  • 58 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

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Martin-O2 by Former Staff
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  • 12 replies
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Resolved! Sent a bill for a service I didn’t ask for

Virgin activated a SIM card request for service I don’t need for another 6 weeks but Virgin now don’t answer their phone and O2 don’t provide a phone number. Cant access the account either because you’ve not sent me the SIM card yet and the activatio...

Noidea2 by Level 1: Joiner
  • 530 Views
  • 2 replies
  • 0 kudos

Resolved! Activate volt

How can I activate volt and get the FREE10? My household has virgin media

Cris1 by Level 1: Joiner
  • 526 Views
  • 1 replies
  • 0 kudos

Virgin Media Volt Forum

I'm a long term member of the Virgin Community and, like O2, they have now a Volt section.It makes; shall we say, 'interesting' reading. https://community.virginmedia.com/t5/Volt/bd-p/Volt

Enlli by Level 67: Unsung hero
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Resolved! 02 address data base gives wrong address

I am a virgin customer have joined o2 can't get volt to work as automatic address database give Southwick as East Sussex it is in West Sussex which is what my virgin address gives. Checked several times but can't do anything. Anyone had this problem ...

cla by Level 2: Apprentice
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  • 11 replies
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Resolved! Virgin Volt billing

Just taken out the £99 Volt2 package which includes a O2 Sim. Today, despite not activating the Sim yet, nor intending to I have received a bill from O2. Can I be confident that the bill amount from O2 is part of the new contract Virgin payment or, a...

GTM by Level 1: Joiner
  • 1433 Views
  • 5 replies
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Resolved! Number not ported from SKY Mobile

Hi, I have recently taken advantage of a Virgin/O2 deal to get a sim only pay monthly deal with O2. I have requested my number be ported over but have got a text message from O2 saying that they cant do it? How is this possible? I am still within the...

maff1977 by Level 1: Joiner
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Introducing Stream from Virgin Media

If you’re an O2 and Virgin Media broadband customer, you can get Volt benefits at no extra cost. Because Volt brings together the best of O2 and Virgin Media, that’s where this Volt board also comes in handy – we can highlight some of Virgin Media’s ...

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Chris_K by Former Staff
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  • 1 replies
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Resolved! Volt

Iam on 02 network and have recently got virgin ..How to you get benefits of vot

Titan by Level 1: Joiner
  • 941 Views
  • 2 replies
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Resolved! Volt benefits

I had confirmation my volt benefits are now active so can you confirm if my internet has been boosted and how do I receive my pods

Resolved! Volt Ultimate Billing Query

Hi - I have just started using my new Volt Ultimate SIM which we ordered thru VirginMedia - This tariff is meant to offer unlimited minutes and texts, with 250GB of data. This morning I received an email saying I have spent £26 over my tariff… Can th...