What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Activating volt upgrades
For some reason my o2 sim says I've run out of data. I'm on an unlimited data sim card so I don't know how this has happened. I can't get through to o2 on the phone or on live chat. Can anyone help.
I have virgin at my home address however o2 are saying I don’t
Hello, just opened a new VOLT contract with VIRGIN/o2. The VIRGIN contract shows a sim of 10GB but o2 order shows 5GB. Who should I report this error to EASILY?
I’m currently with O2 & Virgin Media but haven’t yet signed up for Volt, although My O2 confirms I am eligible.I understand from O2’s Volt FAQ that if I were to sign up to Volt and subsequently leave Virgin, I would still keep the double data bonus o...
Good Afternoon I have recently contacted 02 and been told that because I have done my contract through virgin media I have a 42 day cancellation fee and is that true
I am a volt customer and can't even log into my account when I got a package with virgin and now u are charging me 6 pound extra because I can't make the payment
As per title.. Cant see any volt extra data after applying weeks ago. I do have both O2 and Virgin. Tried live chat and calling but cant get through. Any ideas anyone, please?
I have recently transferred my number to O2 having already in my household virgin media broadband. I tried to activate Volt but it shows that virgin media broadband is not available on my address. Could you please support or provide me with the CS nu...
Good afternoonI'm having to email on my laptop as I dropped my mobile today and cannot use it properly.My handset is old and the contract is paid on that. I pay for airtime via monthly direct debit.However, Virgin media tell me that part of my TV and...
