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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 11902 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 223520 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 13472 Views
  • 12 replies
  • 4 kudos

Resolved! O2 Inclusive Travel Zone

I have got the inclusive travel zone as an automatic bolt on (somehow!) Does this mean that I can use my normal tariff (including calling home to UK) in countries outside of the EU including - mexico, guatemala, costa rica and colombia as those count...

EB00743 by Level 1: Joiner
  • 1041 Views
  • 1 replies
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Resolved! cannot activate Volt

Hello, I have a Virgin Media broadband and a O2 monthly sim both under my name and at the same address. But when I try to apply Volt benefits, I always get the following words: Thanks for your interest in Volt. There could be two reasons you're seein...

Resolved! Volt

Hi,I've upgraded my phone but the volt benefits don't seem to have transferred over. I've not changed my number. Do i have to re do it or is it done automatically

Resolved! Volt 02 Travel

Hi, I have a Volt packaget (£8/month for 20GB doubled to 40GB). I'm currently in the US on work. I thought Volt would cover roaming in the US however I am being charged for using data. Reading https://news.virginmediao2.co.uk/introducing-volt-the-new...

japsy by Level 1: Joiner
  • 3509 Views
  • 6 replies
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Resolved! Data Rollover

Do I get data rollover in my volt (O2) mobile bundle? 

Um by Level 1: Joiner
  • 901 Views
  • 1 replies
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Resolved! Can't get free book cover keyboard

Purchased Samsung Galaxy Tab S8 5G, and by doing this, I get a free Galaxy book cover keyboard. Only I have no clue how to get this gift. What do I need to do?Thanks

Heslin84 by Level 1: Joiner
  • 654 Views
  • 1 replies
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Resolved! Contract query

As part of my virgin volt offer I have been signed up to an 18 month contract with O2. Due to a failure on Virgin Media’s side it’s now looking likely that VM cannot complete the install. As such, I am now being faced with a decision to cancel their ...

Resolved! volt

how do i cancel my volt via o2? i dont want or need it. iv cancelled my direct debit with my bank

MBH by Level 1: Joiner
  • 3044 Views
  • 13 replies
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Resolved! Invoice fiasco

Signed up with VMO2 for the Volt Bundle but the data service on O2 was so poor I cancelled my O2 contract within the cooling-off period & paid my final account which was for usage during the days I was with O2. This morning I receive a text message s...

signia by Level 1: Joiner
  • 818 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping old number

Hi, I sent a PAC to O2 from Virgin at 4 pm yesterday- it’s now 22.20 the next day and my old network is still showing. The info says to wait until you no longer have old network showing them swap SIM.Bit annoying now!