Volt
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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4952 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 191966 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9629 Views
  • 12 replies
  • 4 kudos

Resolved! Enabling O2 Calling

When I click the Enabling WiFi switch on my compatible iPhone a pop up takes me to the O2 website where I go round in circles trying to find out how to activate WiFi calling

Colin13 by Level 1: Joiner
  • 883 Views
  • 4 replies
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Resolved! Virgin Supercharged

Afternoon, I have tried many times to activate this, I am an O2 Customer with Virgin Broadband in our household, we have recently moved in over the past couple months, i have changed my address on MyO2 to the same as what our Virgin Broadband is but ...

Daniel15 by Level 1: Joiner
  • 534 Views
  • 1 replies
  • 0 kudos

Resolved! Internet not working

Hi my sim is not working 

Daiana by Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Resolved! Volt

How do I know if volt has been activated

Resolved! Swapping 3 number to active o2 number

I am currently with 3 and my contract ends in November.My husband has an o2 sim which came with Virgin Media package.He does not use mobiles and we only got it as he needed to get NHS app for Covid status when going abroad, so is a total waste of mon...

kls by Level 1: Joiner
  • 509 Views
  • 1 replies
  • 0 kudos

Resolved! Volt

I have an 02 mobile phone contract and also have virgin media broadband at my home address. How do I access Volt?

Dazzergar by Level 1: Joiner
  • 832 Views
  • 1 replies
  • 1 kudos

Resolved! Volt benefits not showing.

Had confirmation email that I am signed up to Volt, but the double data bonus is not showing on MyO2. Is there a delay before this kicks in ?

Kippax by Level 1: Joiner
  • 1091 Views
  • 1 replies
  • 0 kudos

Where’s my sim

Upgraded my virgin account to an enhanced package.had free sim with last package and Was promised free sim again never arrived. Been in touch 8 times. been on line, been in o2 shop. No one can help me !!!

Resolved! Volt/ o2 extra data on mobile

My wife purchased a new pay monthly mobile phone on 14 July. As we are also on Virgin media I contacted Virgin and they updated our broadband speed there and then, but my wife mobile data has not been updated. Can you please advise what we should do ...

Ibbotson by Level 1: Joiner
  • 545 Views
  • 1 replies
  • 0 kudos