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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 2733 Views
  • 16 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 175892 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8967 Views
  • 12 replies
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Resolved! Old Virgin Media SIM to New O2 Sim

Hi guys, I am using an old virgin media sim from the Oompha bundle which I have now switched to the ultimate volt bundle. Now I have a O2 sim with a new number. The virgin sim is still working. Do I need to request a pac code or will O2 automatically...

pripat by Level 1: Joiner
  • 900 Views
  • 1 replies
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Resolved! Volt Benefits

I am a Virgin customer on a broadband package and I have the O2 monthly phone contract but my account says I am not eligible for Volt because I don’t have broadband in my area. I clearly do! can someone advise my my account is not up to date with thi...

Mnorry32 by Level 1: Joiner
  • 1007 Views
  • 2 replies
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Resolved! How get Volt benefits reinstated on a new O2 contract?

Hello As outlined in a previous post I've successfully migrated my O2 number to a new O2 contract via Uswitch (cheaper and more aligned with my needs)As I am both an O2 and Virgin Media customer I had the Volt benefits (incl. x2 data) on my previous ...

Resolved! Pac code from Virgin media

Hi, have just transferred my mobile to Volt package. Told Virgin I wanted to keep my number and they said this could be done....do they sent the pac code to O2 when setting up the package or do I have to do it please?

Resolved! How do I pair my O2 and Virgin?

Hi There, how can I pair my o2 and virgin to take advantage of the volt benefits? When I click on supercharge with volt it asks me to register for virgin even though I am already a customer? thanks Dave

Resolved! Does volt affect my O2 contract

Hi, Ive just started a new 18 month contract with Virgin Media and been offered a volt activation.Does activating volt restart my O2 contract to the length of the VM contract or is this completely separate?Thanks.

Odalisque by Level 1: Joiner
  • 459 Views
  • 1 replies
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Resolved! Change payment date

How do I change my payment due date

Ber by Level 1: Joiner
  • 711 Views
  • 1 replies
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Volt Customer

Good afternoon. I am both a Virgin media customer and O2. MyVolt benefits have been activated. I have contacted Virgin Media with regards to getting Wifi Pods and they have told me the following. "You may be an O2 customer but I cannot see that being...

dudley1uk by Level 1: Joiner
  • 570 Views
  • 1 replies
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Resolved! Keeping existing number

I have just changed from Virgin mobile to O2 and I am currently waiting for my sim. When changing I was asked by Virgin whether I wanted to keep my phone number to which I said yes. He said he had sorted that for me. The emails from O2 have a new num...

Graham8 by Level 1: Joiner
  • 1259 Views
  • 5 replies
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Resolved! Have Virgin Media and O2 but still no Volt benefits

We have had both VM full packages and O2 for years now. Weeks ago, we signed up, via O2 for Volt. A month later still nothing. Still same VM broadband speed, still no enhancement of O2 phone account. Tried several times to contact the uncontactable V...

Linton by Level 1: Joiner
  • 595 Views
  • 1 replies
  • 0 kudos