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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4319 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 184863 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9420 Views
  • 12 replies
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Resolved! Swapping 3 number to active o2 number

I am currently with 3 and my contract ends in November.My husband has an o2 sim which came with Virgin Media package.He does not use mobiles and we only got it as he needed to get NHS app for Covid status when going abroad, so is a total waste of mon...

kls by Level 1: Joiner
  • 489 Views
  • 1 replies
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Resolved! Volt

I have an 02 mobile phone contract and also have virgin media broadband at my home address. How do I access Volt?

Dazzergar by Level 1: Joiner
  • 816 Views
  • 1 replies
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Resolved! Volt benefits not showing.

Had confirmation email that I am signed up to Volt, but the double data bonus is not showing on MyO2. Is there a delay before this kicks in ?

Kippax by Level 1: Joiner
  • 1061 Views
  • 1 replies
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Where’s my sim

Upgraded my virgin account to an enhanced package.had free sim with last package and Was promised free sim again never arrived. Been in touch 8 times. been on line, been in o2 shop. No one can help me !!!

Resolved! Volt/ o2 extra data on mobile

My wife purchased a new pay monthly mobile phone on 14 July. As we are also on Virgin media I contacted Virgin and they updated our broadband speed there and then, but my wife mobile data has not been updated. Can you please advise what we should do ...

Ibbotson by Level 1: Joiner
  • 526 Views
  • 1 replies
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Resolved! Start date of O2 in Volt packages

I've ordered a package and requested delivery on 25 Aug. While the VM internet is arriving correctly at that date, but am very surprised that O2 has already sent me a sim card - more than 20 days before the specified date. It is a mess because I have...

puzzled_1 by Level 1: Joiner
  • 1015 Views
  • 3 replies
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Coverage in Birmingham? Or lack off !

Just signed up with o2 as part of my virgin package, finding coverage / data etc poor in certain areas of Brum . When I check local signal towers I’m informed there is a problem but this never changes . My company work iPad also works on o2 and the i...

BrfcGAS by Level 1: Joiner
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Resolved! using my O2 Sim as eSim?

I have recently acquired an O2 sim from Virgin with the Volt package. I'm currently with 3, can I use the O2 sim as an eSim in my S22 (it does support dual Sim/eSim) and if so how do I go about this?

Resolved! Unable to cancel o2 following virgin volt package issues - help,

We joined virgin media on the 20/5/22 having signed up on a volt bundle where the o2 sim was mandatory, and whilst I didn’t want to leave my old mobile carrier, I transferred because it didn’t want to effectively be paying twice. Our virgin service h...

HL20 by Level 1: Joiner
  • 3550 Views
  • 3 replies
  • 0 kudos