Volt
Get help and support from other community members with your questions about Volt
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

Volt .png DaveO2_0-1739884790594.png DaveO2_1-1739884790597.png DaveO2_2-1739884790597.png
Dave-O2 by Community Manager
  • 10111 Views
  • 18 replies
  • 0 kudos

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

Volt .png Volt .png
Chris_K by Former Staff
  • 213514 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 12555 Views
  • 12 replies
  • 4 kudos

Resolved! Invoice fiasco

Signed up with VMO2 for the Volt Bundle but the data service on O2 was so poor I cancelled my O2 contract within the cooling-off period & paid my final account which was for usage during the days I was with O2. This morning I receive a text message s...

signia by Level 1: Joiner
  • 757 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping old number

Hi, I sent a PAC to O2 from Virgin at 4 pm yesterday- it’s now 22.20 the next day and my old network is still showing. The info says to wait until you no longer have old network showing them swap SIM.Bit annoying now!

Resolved! Invoice Fiasco

Signed up with VMO2 for the Volt Bundle but the data service on O2 was so poor I cancelled my O2 contract within the cooling off period & paid my final account which was for usage during the 12 days I was with O2. This morning I receive an email stat...

wjk45 by Level 1: Joiner
  • 1599 Views
  • 8 replies
  • 0 kudos

Resolved! 02 Mobile data not fit for purpose

I signed up to virgins Volt package that included an unlimited data sim checking the 02 coverage checker it shows great coverage for 4G in and outside the home (Burnley) The connection literally runs at a rate of 0.31 kilobytes to my iPhone 13 Pro i ...

Resolved! SIM hasn't arrived and I don't particularly want the product

5 days ago,i renewed my contract with virgin. It was agreed that I have Volt. Whilst taking this I realised I had also been forced to be a.customer of 02.My SIM is still yet to arrive 5 days later and I don't really want the 02 product. Could I have ...

Still no service after keeping old number

I got a new O2 SIM with my VM package so I kept my old number. I've had absolutely no service for a week! When will it finally work.. live chat said it should be working now but it's not . So frustrating

223 by Level 1: Joiner
  • 797 Views
  • 3 replies
  • 0 kudos

Resolved! Roaming Question

If I have volt do I have roaming for Spain 

LisaJay by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Resolved! Waiting for SIM but have already been billed?

Part of my upgraded Virgin Media package is O2 SIM.I have not yet received it nor have an account attached to a phone but I have been billed but no direct debit set up as yet.Please advise.

angel21 by Level 1: Joiner
  • 446 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin media say they will cancel my O2 contracts when I cancel my virgin media contract!

Hi Folks,Can someone help? I phoned virgin media to cancel my virgin media only to be told that my o2 contracts would be cancelled as well. My contracts are totally separate and were not taken out together, the mobile contracts were taken out on O2 a...

Resolved! Removed volt benefits ???

Hi. My volt benefits has been removed from my o2 acc for some reason. Still have volt benefits with virgin. I have been with o2 and virgin few months and today my volt benefits disappeared. Can you help please ? Thanks. Kris

Kris41 by Level 1: Joiner
  • 1740 Views
  • 3 replies
  • 0 kudos