Volt
Get help and support from other community members with your questions about Volt
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Virgin Mobile to O2. All you need to know

What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...

FAQBanner.gif O2bill_06d9bd0e6e.png
Chris_K by Former Staff
  • 32024 Views
  • 55 replies
  • 1 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

27303-VMO2-Q1-Launch-OOH-48s-MASTER_BANNER3.jpg Banner1.png Banner2.png Community_STS_UPDATED2_01.png
Chris_K by Former Staff
  • 80829 Views
  • 58 replies
  • 3 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

MartinO2_0-1649956593203.jpeg
Martin-O2 by Former Staff
  • 8397 Views
  • 12 replies
  • 4 kudos

Cancelling contract

How do I find out when I can cancel my volt contract as I don’t want or use this SIm that virgin made me purchase

Resolved! contract

Hi, I am about to renew my Virgin contract and as part of it is an o2 subscription does it automatically renew

guitarman by Level 1: Joiner
  • 552 Views
  • 3 replies
  • 0 kudos

Will 02 honour Virgin Media Mobile contracts?

I've noticed that VM have better deals on contracts, which they say will transfer to 02 by the end of the year. I much prefer 02's website and rather renew my contract directly through them, than with VM then transfer.Will 02 honour or price match a ...

ManishP by Level 1: Joiner
  • 798 Views
  • 3 replies
  • 0 kudos

Resolved! O2 travel inclusive bolt on

Hi. I’m a volt customer with the o2 travel inclusive bolt on currently in the USA. I thought roaming was included with this bolt on but I have received a text to say I have to buy a bolt on (£65 for 1g of data!!). Anyone know if the US is included in...

SimonC13 by Level 1: Joiner
  • 1060 Views
  • 2 replies
  • 0 kudos

wifi speeds

Since changing from Virgin to O2 in July 2023 my WiFi speeds have become very slow and erratic. Volt has been activated. Speeds vary from 2.11Mbps download and 3.94 upload, to 102 download and 25.4 upload. The 102 download only occurred once; it's us...

DaveS22 by Level 1: Joiner
  • 1074 Views
  • 1 replies
  • 0 kudos

Volt Megaguide

O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...

27303-VMO2-Q1-Launch-OOH-48s-MASTER_BANNER3.jpg Banner1.png Banner2.png Community_STS_UPDATED2_01.png
Chris_K by Former Staff
  • 80829 Views
  • 58 replies
  • 3 kudos

Resolved! Data Upgrade

I have 5GB of data that O2 upgraded to 10GB as I have volt. If I change my tariff to 10gb of data will I get 20GB data with the Travel Inclusive Zone Bolt On and a data boost, on 02?

Fraz62 by Level 1: Joiner
  • 1586 Views
  • 3 replies
  • 0 kudos

Resolved! Re: Welcome to O2!

hi,ive just started a new/upgraded broadband contract today.which includes an o2 sim as part of the package.but ive noticed on the email it says a 2gb sim is being sent out.but i was told i was getting a 4gb sim?

Garygee by Level 1: Joiner
  • 748 Views
  • 1 replies
  • 0 kudos

Resolved! New Order

Virgin is in the process of upgrading our contract and the new package includes a new O2 sim card. The order number is KMM2138119360V53061L0KMHowever they have passed you the wrong email address and so I now have just received an email asking me to v...