Solved: Volt

Fu510n5 · ‎13-10-2023

Hi how to I change my volt as my number is registered on my mum’s account, and now I have my own address with my own virgin account

MI5 · ‎13-10-2023

@Fu510n5

You'll need to update your address with O2 to the same as Virgin.

You can do this in your MyO2 or contact O2 to do it Guide: How to find help & contact O2

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-10-2023

@Fu510n5

You'll need to update your address with O2 to the same as Virgin.

You can do this in your MyO2 or contact O2 to do it Guide: How to find help & contact O2

Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎13-10-2023

Is the broadband registered to your address or your mother's? Phone and broadband have to be at the same address.

Volt Megaguide

If volt doesn't apply within 14 days of sign up contact O2

Message O2 on

(Facebook) (https://o2uk.co/O2CFB)

X (Twitter) (https://o2uk.co/O2CTW) or

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

Volt

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Volt Benefits

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Volt Benefits

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