NEW CONTRACT BUT WRONG SIZE SIM SHOWN ON IT, KMM2137935852L15977LOKM

[RebaRoy]

Hello, just opened a new VOLT contract with VIRGIN/o2. The VIRGIN contract shows a sim of 10GB but o2 order shows 5GB. Who should I report this error to EASILY?

[pgn · Accepted solution]

Looks like you should contact the sales team as they can help with that, @RebaRoy – message them on Social Media if that works best for you - links just below.

Or you can call them on 0800 081 0255.

It could be a 5GB contract that will be doubled to 10GB with a Volt Bolt-on as a VM and O2 customer. Sales should clarify that for you.

Good luck!