Solved: Re: Abroad

Ian16 · ‎28-04-2023

Hello, do I need to contact 02 before I am able to use my phone in the USA as I have the travel inclusive zone included on my tariff?

thanks

MI5 · ‎28-04-2023

@Ian16

You will need to make sure you have 4g calling enabled on your account.

USA - Roaming with O2

Note also that data speeds are restricted to 0.5mbps

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-04-2023

@Ian16

You will need to make sure you have 4g calling enabled on your account.

USA - Roaming with O2

Note also that data speeds are restricted to 0.5mbps

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ian16 · ‎28-04-2023

Thanks

MI5 · ‎28-04-2023

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎28-04-2023

@Ian16 If you're going to be in the US for any length of time and think that you will need to use data you should think about getting a Pay & Go sim from AT&T or T-Mobile. With O2's restriction on data speed you'll be lucky if you can check your email. Use the available free WiFi, but you should also think about getting a VPN if using public WiFi.

You can download Google maps over WiFi and use it without data as well.

Download areas & navigate offline - Android - Google Maps Help

Download areas & navigate offline - iPhone & iPad - Google Maps Help

I DO NOT WORK FOR O2

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Abroad

Double data

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Urgent help needed.