not receiving calls

[MattStickels]

i have moved over from EE to O2 due to poor signal.

my number was meant to be ported over last week but nothing until today when EE have turned off my old SIM.

i can make outgoing calls but if anyone tried to call me they get a voicemail saying my EE is not available and to leave a message.

i have spoken to O2 today and no help what so ever.

im now thinking this was a mistake changing over

does anyone else have this issue?

[japitts]

Absolutely, there is no single best network without local variances, mine was a broad-brush comment.

I presume your comment of O2 being superior on indoor call quality is based on O2's base 900Mhz coverage layer rather than any comment on the voice codecs being used. EE use both WB-AMR ("HD") & EVS ("HD+") codecs which drive the call quality far more than the 4G bands do.

[Oxonian]

@japitts 

I haven't analysed the technical reasons for O2 often having superior indoor call quality. What I have noted on calls to landlines (so as to eliminate the "other end" of the call being the problem) is that O2 is frequently clearer and more reliable than the other networks.

It is unfortunate that O2 are often let down by data. My new year wish would be for O2 to invest substantially in the network infrastructure so as to facilitate faster and more reliable data connections.   

[japitts]

Appreciate this has nothing to do with the OP's query, but as an observation that is most unusual. Landline networks generally use NB codecs and are the poor relation to the WB ones widely employed on mobiles - the results being that intra-mobile calls are often indistinguishable from being face-to-face.

[Oxonian]

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@japitts wrote:

Appreciate this has nothing to do with the OP's query, but as an observation that is most unusual. Landline networks generally use NB codecs and are the poor relation to the WB ones widely employed on mobiles - the results being that intra-mobile calls are often indistinguishable from being face-to-face.

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Unusual it might be @japitts but, as I said earlier, that is my personal observation over a period of time.