Text received re 4G

[Koo75]

Hi I don’t know if I am posting in the right place. My mum has an old style Nokia phone that doesn’t have internet access on. She’s received a text about having to upgrade her phone due to o2 not going to support 3G anymore. Does this mean she’ll actually have to get a new phone despite it not being internet compatible? She would struggle to use a smart phone so is worrying. Thanks 

[pgn · Accepted solution]

The O2 explainer here should help, @Koo75 

https://www.o2.co.uk/help/network-and-international/network-and-coverage/3g-switch-off

If you Search the forum here, you will find many such queries, and several useful answers. Good luck!

[Enlli]

In all that has been written, as it is a dumb phone she will still be able to use calls and text using 2G