Buying a bolt on

[Disgruntled7]

I’m trying to buy a 500MB Bolt on but both the app and website will not let me buy more than 100MB. The + button doesn’t work. This is only since the latest update three weeks ago 

[jonsie]

Unfortunately it's a known issue which O2 have not yet resolved as it only affects certain accounts

You need to call customer service I'm afraid

Guide: How to find help & contact O2 

[Disgruntled7]

Thank you. I won’t bother buying a bolt on then. Their loss if it’s a known problem and they can’t be bothered to fix it ☹️

[jonsie]

Their systems leave a lot to be desired 😞

[Dave-O2 · Accepted solution]

Afternoon @Disgruntled7, @jonsie 

I have an update to share, a fix for this will go in next week 👍

[Dave-O2]

Afternoon @Disgruntled7, @jonsie 

Just confirming that this is now fixed, so you can now go ahead and add more data 👍