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DAVE0071
Level 1: Joiner
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MY BANK DOES NOT RECOGNIZE MY O2 MOBILE NUMBER AND I HAVE ENTERED IT

THREE TIMES BUT STILL WILL NOT RECOGNIZE IT....

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gmarkj
Level 66: Unequalled
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If your number is working, then the issue is with your bank @DAVE0071 

Does it say you are meant to enter the +44 part instead of the 0?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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madasaf1sh
Level 77: Grand Master
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No need to shout @DAVE0071 

 

As @gmarkj says its a problem with your bank, so contact them, as it really is not an o2 issue, no idea why you think it would be... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 4
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Blacklisted1
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@DAVE0071 

 

Sorry you have to deal with a member of the chat who is the grandmaster of condescension.  As they should be aware when assisting customers not every one is aware of how pernickety online banking can be with details. 

 

I would check 2 things as I am a fool when it come to typing these. 

 

- that it doesn't want the international code +44 instead of 0 before the first 7 @Gmarkj may be right.

- that you haven't entered a space after the number (as I often do) 

 

Failing that it may be best to speak to someone at the bank on the phone as they probably have dealt with similar problems.

 

Good luck!

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