eSIM shows no number on iPhone

[halo_00]

I have ported my old number to a new O2 eSIM but I cannot save a number for the eSIM in the iPhone Mobile Services Settings. 

I can use the eSIM for calls, data etc but iMessages etc do not associate with the number of this eSIM.

[jonsie]

Text My Number to 2020 to see if it gives you the number of the esim or your normal number

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202