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call barring

Anonymous
Not applicable

on ‎12-01-2021 23:06

on ‎12-01-2021 23:06

Hello,

 

I need help with this problem: "Can't make outgoing calls while call barring is on."

 

My phone is S8 and when I've checked call barring, everything was off. I don't have PIN to access call barring.

What can I do?

 

Thank you!

 

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jonsie
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on ‎12-01-2021 23:16

on ‎12-01-2021 23:16

Default pin is 0000

Also try putting ##002# into your dialler and try calling it

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎13-01-2021 07:15

on ‎13-01-2021 07:15

@Anonymous 

Are your bills paid?

I'll ask 

@O2Lisa to check your account for you too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Lisa
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on ‎13-01-2021 08:10

on ‎13-01-2021 08:10

@MI5 Thanks for the tagsmiling

I'll message you privately @Anonymous so I can take some account details and get everything sorted for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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MI5
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on ‎13-01-2021 08:13

on ‎13-01-2021 08:13

Thanks @O2Lisa thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Lisa
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on ‎13-01-2021 08:21

on ‎13-01-2021 08:21

You're welcome @MI5 smiling

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Anonymous
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on ‎13-01-2021 17:49

on ‎13-01-2021 17:49

Dear Lisa,
Thank you for your help. You are right, it was an over due bill. I paid and now my phone works. In 10 years with O2 never had this issue and I didn't know what is happening.
Thank you.
Stay safe.
Kind regards,
Elena
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MI5
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on ‎13-01-2021 17:52

on ‎13-01-2021 17:52

Thought that might be the issue.

Glad you're sorted @Anonymous 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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