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Forum Posts

Nintendo Switch OLED Download issues

Hi, Iam having major issues with download speeds on a new Nintendo Switch OLED. Speed tests on the switch itself are nowhere near what I get on my laptop or iPhone, however I am getting 10Mb download and 8Mb upload which is reasonable. That being sai...

DB2 by Level 1: Joiner
  • 2471 Views
  • 11 replies
  • 0 kudos

Charged for text messages abroad I didn't send

I recently got charge for the travel bolt on for multiple days when abroad. I contacted o2 and told them I had not used my phone other than on Wifi. I have an Andriod. I was told the charges related specifically to me texting. 10 text messages they s...

Ro88 by Level 1: Joiner
  • 3945 Views
  • 5 replies
  • 0 kudos

Paris data

Hi My phone data isn’t working and I’m in Paris. Normally in the UK. anyone know why this is or what I need to do to fix it? Data roaming is on

KWS by Level 1: Joiner
  • 1053 Views
  • 2 replies
  • 0 kudos

Data not working in Italy

Hi! I recently switched from a Google Pixel 4 XL to a iphone 11. Everything was working fine after the switch, but then I then moved to Italy (from the UK) and now I cannot get my data to work on the new iphone. My data worked with the iphone in the ...

H_B1 by Level 1: Joiner
  • 1057 Views
  • 2 replies
  • 0 kudos

Amazon prime extra charging me

Does anybody know how I can cancel my Amazon prime video extra was free for first couple of months but is now charging me

1Callum by Level 1: Joiner
  • 1543 Views
  • 8 replies
  • 0 kudos

Resolved! No signal at WR6 5UB.

No signal at wr6 5ub, Stamford Bishop, Herefordshire. Told mast is out. Been like this for several weeks. What's happenig?

Mikeperry by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Use in USA

My tariff gives me unlimited use whilst in the USA. However my phone only says that it can not register with a network.

Resolved! Tariff top up

Hi I’ve topped up £20 to get my data bundle and it’s not renewed and I’ve used £4 off my credit?

Sambo13 by Level 1: Joiner
  • 600 Views
  • 1 replies
  • 0 kudos

Resolved! Not received order

Ordered S8 plus tab & paid £20 upfront which has been taken out bank, even got my first bill, was suppose to receive yest but havent & got email saying its been dispatched so checked tracking was saying on way, now its saying it hasn't been received,...

Broxi42 by Level 1: Joiner
  • 1043 Views
  • 1 replies
  • 0 kudos

Resolved! O2 travel

hi can anyone please tell me if the free roaming and calls with O2 travel covers you in Turkey?thanks

Tony14 by Level 1: Joiner
  • 849 Views
  • 1 replies
  • 0 kudos