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Mobile service not setting up

I received my Apple Watch series 8 from o2 yesterday. No matter what I do it won’t connect to my mobile service. I have spent 3 hours being passed from one person to another with no resolution. Now it looks like I’ve ended up with multiple data accou...

'Show Balance' messages

An unusual question ... when I was in Egypt recently, I tried to draw a very small sum of local currency from an ATM using my UK debit card. The transaction failed, with a message 'timed out by issuing bank'. Then I got an SMS on my phone from 'Show ...

Cannot receive text messages !?

Hello I moved from giffgaff to o2 on 16/12/2022 and the sim is activated on the same old number on 20/12/2022 since the new o2 sim is activated i can make calls and receive i can access internet i can also send text messages but cannot receive any fr...

iPhone 12 and Apple Watch Series 8 cellular. No data and error code 90.

Hello. I recently purchased an Apple Watch 8 through my O2 plan, but when I try and pair it with my phone and activate the cellular account I get error code 90 and the watch does not work away from my phone as it should do. I have activated the eSIM ...

Resolved! Samsung Galaxy S20+ swollen battery help

I’ve not used my Samsung Galaxy S20+ in a long time due to it being damaged due to me dropping it and completely killing the screen. I just put it away in a drawer because I couldn’t wipe my data off the phone and didn’t feel comfortable recycling it...

Resolved! International top up

We purchased an international roaming account and want to top it up, but the website won’t accept a non-UK address - how do we get around this?

Resolved! What is the way to contact customer support?

I am trying to contact customer support to talk about issues in EU roaming, in contact us section there is a chat option which always returns crap like "all of our members are busy now" I can't find any phone number I could call.

no service

got no service

Resolved! Leaving

I want to cancel my contract today

Resolved! Number transfer

Hi, myself and wife were due to be ported in from BT today, hers has transferred but mine has not, still toggling between phones - what time does a transfer complete?

O2

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