Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have a messaging sending issue ,when I send text message to someone the message is not delivered so please fix the problem
My number is not working [Mod edit: Please do not post phone numbers on the public board. Thanks!]
hi, I have a Samsung A8, I've had it for a few years now, it keeps over heating on and off the charger, why is that?
Hi, i am currently having issues with data roaming in Hungary. I have reset Everything, turned phone on and off, tried to manually select network (O2 isn’t there) a error message keeps coming up saying “could not activate mobile date network” Hungary...
My phone I’ve been told has a international block on it . I spent 4 hours trying to get answers why I can’t use my phone from Australia where I am visiting .72 hours ago O2 informed me they had removed the block but they have not . I’m disabled and n...
Hi,Could anyone please tell me how to activate volt ?
So, my data has run out on my phone and now I can’t access internet whatsoever. Spoke to a guru this morning who asked me reset the network. Which I did. That didn’t work. Then I reset the whole phone. That didn’t work. So now I have no internet on m...
I have been using a basic Samsung (GT-E2120) phone on O2 (PAYG) for some years. Whenever I attempt to log on to my O2 account, regardless of reason, I get the standard response: 'We haven't been able to find an account using that mobile number.' This...
My 02 app has stopped working . It will not let me get past the log in I just get a message saying oops something went wrong. My phone is iPhone 6 Plus and has been installed for years. I have visited the 02 shop but they tried everything (cleared ca...
I was recently conned by Virgin media into joining O2. I cancelled within 48 hoursMy sim card has arrivedHow do I return it, and cancel the bill I have already received?I thought there was a cooling off period?
