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Forum Posts

2nd Sim Card

Hi. Have 2 sim card slots in my phone. Have just bought a pay as you go o2 sim to act as my second sim card for work purposes. Number is [Removed]. I can receive messages and calls to this number, but cannot top up to respond. Can you help? Already t...

SF3 by Level 1: Joiner
  • 410 Views
  • 2 replies
  • 0 kudos

Resolved! No signal

HiPost code, EN4 8HG.Got no signal anywhere in the flat except by the front window with the phone placed against the window.Network tracker says the signal is good but it obviously isn't. Any ideas or updates? Thanks

Bry1 by Level 1: Joiner
  • 427 Views
  • 2 replies
  • 0 kudos

No data or calls when in the EU

I have been using O2 for decades and after purchasing a new phone (iPhone 14 pro max) and unlimited data, whenever I am abroad my data will instantly cut out. I can connect to something abroad but am kicked out within 20 seconds (4 grey bars and then...

Calls

I can only hear calls through the speaker on my new S9 plus mobile ? thanks

Huggybear by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Resolved! Accidentally brought charger and Sim

I tried to upgrade my phone yesterday to a GooglePixel 7 pro. I kept trying to go to checkout but i got a popup message saying i couldn't continue.I tried emailing my basket to try again but to no avail. After chatting to an Agent for 90 minutes tryi...

B-e-n by Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Intermittent data or network coverage

Have been experiencing intermittent network and data coverage for several weeks. In last few days an error appeared reading: SIM not provisioned and all network and data coverage has ceased. I have tried all troubleshooting fixes, e.g. reconnecting m...

AWE3 by Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos

Resolved! Lost SIM

I lost my SIM in Brazil and cannot call UK numbers... I just want to notify the loss and ask for a SIM block, someone can use it if is active... Someone help me please? I can't either open the chat, the site doesn't open here in Brazil.

Segala by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

Resolved! Certain sites

When home on wifi i can access adult sites..not ****** stuff like ann summers..If i go out and use mobile data i carnt access them why is that? Carnt be security as i access on wifi..but mobile data no..

Chelsea06 by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

Resolved! Netgear hotspot

I am looking at getting a Netgear hotspot with an 02 SIM, does anyone know if the NAT type can be changed from Strict NAT3.Thanks

Pchadders by Level 1: Joiner
  • 791 Views
  • 2 replies
  • 0 kudos