Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi,I work offshore so there is no cellular signal apart from fleeting Norway/Maritime signal. We have wifi onboard which works well but i cannot get wificalling to work on my phone. I need to be able to recieve normal texts for my banking app and suc...
I have a Blank red dot appeared on my phone and voicemail (iphone) following change of O2 tariff that will not go away. I have no new or saved voicemails ?
Hello, I'm having an issue trying to share my data between devices. Both devices are on a shared data plan and I am following the guide from the 'how to share' but going around in circles. I have tried to call CS but the line is cutting me off withou...
hi there i was wanting to get a second apple watch for my doughter from 02 but her current network is 3 can she still use it on her iphone xr or does she need to be on 02 to match the watch ??
No service on my iPhone......says mobile data...update required to use mobile. [Edit: topic title clarified]
Hello and thank you in advance of reading about this setback I'm having.I'm a pay monthly customer and recently ordered a new phone, new sim and changing to a more suitable tariff whilst retaining my number.I've got the new sim in the new phone, down...
just inserted new sim card in my samsung j3, phone keeps telling no simcard, emergency calls only. Have switched on and off half a dozen times, taken out sim card, put back in, no joy
I've just received my new iPhone 11. Having started putting in language, code, etc I've suddenly thought, when do I put in my previous SIM card. Should I have already done it? Shall I turn the phone off and start again? Or doesn't it matter? I must a...
Hi there,I have just received a text saying I have used up 80% of my monthly data. However when I look on my device settings it says I've used less than 50% and when I check my o2 app it says I've used just over 50%. 3 different estimates - not very ...
How do i go about insurance for my new phone 2 days old after upgrade.
