Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I had a contract with you fir my iPhone 11 and you contacted me to take on a new contract for my current iPhone 12. Same number. I want you to unlock my old phone. Please advise me. I filled in the form online and you back to me saying you did not ha...
HiI have ended my contract with O2, I would now like to insert a new SIM card into my phone but O2 has 'locked' it. Please could you let me know how I can insert a new SIM card into the phone.Thanks
I wonder if someone could please help me my o2 internet is so poor and sometimes extremely slow even when just in the house let alone when I’m out in different area.I use Instagram a lot and it takes a while to load posts especially videos I am unlim...
My I phone 11 says incorrect password for wifi it's the same password for other devices connected
I'm unable to send and receive text messages, everything else is fine, is there a fault in the network?
How could I chat to a person
Samsung A21s device displays wrong number in settings. I do not recognise the number. I have never used it. This causing issues when trying to connect via Bluetooth in car as my contacts are saved to my sim which is a completely different number. How...
Hello just upgraded my phone and cannot get into my old e mail account
Recently moved to O2 from Virgin, received my transfer date after supplying my PAC code. Received 2 text on the day of transfer, then nothing. Now MY O2 shows my updated number, my phone's sim settings displays the temporary number that came with the...
I cancelled my order 30mins after processing the order, called 202 to cancel it, woman cancelled it, said I wouldn’t need to send anything back via mail as it hadn’t yet been dispatched, great, but then an hour later I get an email come through sayin...
