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[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Changing phone and transfer from old to new number and Tariff.... no help from O2.

HELP. I have got in a mess and do not know what to do next as there has been no technical support for the last week........... I have an old Samsung S4 mini that I wanted to up the tariff from old PAYG to a £10 month BIG BUNDLE two weeks a go for Big...

International calls getting disconnected

Whenever I get a call from a international number it disconnects/drops the calls between 45-55 seconds, I have reset my phone several times, the person calling me has been in touch with their service provider and all is ok, and he can call another Uk...

5G sim swap

Hi, i've received new Galaxy S20 today, and rather than use old 4G sim from the S9 I wanted to use the new 5G sim and do the sim swap. I'm worried I lose apps and more importantly contacts that are on my current sim. How do I get them over safely? Th...

Swap my sim

Hi there. I hope this is the right board.I just upgraded my phone, as my old one broke, and I was near the end of my contract. I believe I need to do something called a sim swap. As from what I can tell, the new sim is blank.However, the sim swap pag...

Can I connect a hard drive to a Samsung s20 ultra

can I connect a hard drive to a Samsung s20 ultra [Edit: topic title clarified]

sony l3 stopped ringing outloud and no sounds to indicate messages

Please can any one help me my phone has stopped ringing out loud and making noises when it receives messages so I keep missing calls, it has only happened over the last few days, I have checked that it is not on silent mode and also that the ring ton...

Charge to Mobile has stopped working

Hi can anyone help, I've been trying to use the charge to mobile function on my phone and my sons PS4, I've had no issue with this before and all bills are paid on time.I've been trying to call O2 for the past 10 days and can't get through,understand...

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Forum Posts

[Video Guide] Voice and video calling on WhatsApp

Changing phone and transfer from old to new number and Tariff.... no help from O2.

International calls getting disconnected

5G sim swap

Swap my sim

Can I connect a hard drive to a Samsung s20 ultra

sony l3 stopped ringing outloud and no sounds to indicate messages

Charge to Mobile has stopped working

I cannot seem to add a data bolt on to my account

Unable to add more than 100mb bolt on

Bolt on options not working

Buying a bolt on

Do I need to change my phone before 3g is turned o...