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Forum Posts

Phone slow and cutting out

Hi I'm having trouble with my galaxy a71 it keeps cutting out especially when using camera and is very slow I've only had phone for 8 weeks!

LW84 by Level 1: Joiner
  • 814 Views
  • 4 replies
  • 0 kudos

New Phone - unable to make calls.

I received my new phone yesterday. I am unable to make or recieve calls. I am able to message but no phone calls. Can someone help please?

Sophie912 by Level 1: Joiner
  • 2276 Views
  • 21 replies
  • 0 kudos

Free SMS

Hey guys, I remember being able to send free SMS messages from the o2 website at one point. Does this still happen? It would be very handy for my business at the moment. Thanks in advance Craig

Amazon Extra on Prime

Hi,I signed up for Prime music on priority, I got sent the link to redeem but it doesn't work. I have tried on email, myO2 on my phone and via the O2 website. Can you help please

Donners by Level 1: Joiner
  • 1294 Views
  • 9 replies
  • 0 kudos

Resolved! I am not receiving sms OTP from amazon.

I am trying to verify my phone number on my amazon account. I don’t receive the text that is sent with the one time passcode. I have contacted amazon but they were unable to help. I need this to open up Alexa video calls. Thanks

JYokai by Level 1: Joiner
  • 18963 Views
  • 4 replies
  • 0 kudos

Mobile data on Mi A2

Hi thereI have a Mi A2 phone. I've recently received my O2 SIM and successfully ported my old number. Phone calls and texting work fine, but I have no mobile data. I tried the SIM in another phone (Moto g7 Play) and mobile data works fine.Any ideas w...

Network Settings Reset/ Network Outage

This is a query for the number I have to my Samsung J5.Phone was working absolutely fine yesterday and then, around lunchtime, dropped off the network completely. I have a little circle in the top right side of the phone, no bars and no 4G indicators...

LG1 by Level 1: Joiner
  • 1613 Views
  • 5 replies
  • 0 kudos

New phone touch screen not working

I have been having an issue with my new mobile and have eventually spoken today to an o2 upgrade member of staff. I need a o2 guru to contact me asap regarding the issue as it needs to be repaired asap

Michelle5 by Level 1: Joiner
  • 1210 Views
  • 6 replies
  • 0 kudos