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Wrong phone number on account

LisaF1
Level 1: Joiner
  • 1 Posts
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on ‎17-11-2023 09:20

on ‎17-11-2023 09:20

I cannot receive or make calls since ‘upgrading’,  my account shows my old number for Wi-Fi and my new number for mobile data. Im unable to change it myself and the virtual assistant couldn’t understand my query!! Help!

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Enlli
Level 69: Guiding Light
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on ‎17-11-2023 09:37

on ‎17-11-2023 09:37

As we are all customers here, only O2 can help on this.

Try the social media team.Message O2 on 

 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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