Wrong phone number on account
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on 17-11-2023 09:20
I cannot receive or make calls since ‘upgrading’, my account shows my old number for Wi-Fi and my new number for mobile data. Im unable to change it myself and the virtual assistant couldn’t understand my query!! Help!
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on 17-11-2023 09:37
As we are all customers here, only O2 can help on this.
Try the social media team.Message O2 on
(Facebook) (https://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,,
They should be able to help you.
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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