Wireless Calls

TonyG1 · ‎24-05-2024

I have an iphone 8 and since downloading update 16.7.8 my phone will not make wireless calls. I have spoken to 02 cutomer services and Apple but still have the problem. I have tried everything I can think of to fix the issue - turned phone on and off, turned off wifi and wifi calling and restarted. I have also reset network settings.

Right now wireless is on and I can get on the internet using my router. Wifi calling is enabled but is not showing at the top left of my screen. Anyone any good ideas?

Bambino · ‎24-05-2024

@TonyG1 Have O2 enabled WiFi calling on their end?

Wifi and 4G Calling explained | O2

I DO NOT WORK FOR O2

MI5 · ‎24-05-2024

@TonyG1

Have you tried making a call as not all phones show a notification with O2 and the update may have changed this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TonyG1 · ‎26-05-2024

Yes it is enabled

TonyG1 · ‎26-05-2024

There is no cell service at home and I can't make calls using wifi

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