Wireless Calls

[TonyG1]

I have an iphone 8 and since downloading update 16.7.8 my phone will not make wireless calls. I have spoken to 02 cutomer services and Apple but still have the problem. I have tried everything I can think of to fix the issue - turned phone on and off, turned off wifi and wifi calling and restarted. I have also reset network settings.

Right now wireless is on and I can get on the internet using my router. Wifi calling is enabled but is not showing at the top left of my screen. Anyone any good ideas?

[Bambino]

@TonyG1 Have O2 enabled WiFi calling on their end?

Wifi and 4G Calling explained | O2

[MI5]

@TonyG1 

Have you tried making a call as not all phones show a notification with O2 and the update may have changed this.

[TonyG1]

Yes it is enabled

[TonyG1]

There is no cell service at home and I can't make calls using wifi