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Why the bolt ons page can't be opened on o2 app

Eve7
Level 1: Joiner
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Why the bolt ons page can't be opened on o2 app

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Enlli
Level 64: Magistrate
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Because the App is temperamental at best. Try

https://mymobile2.o2.co.uk/?

If that works you may have to delete the app, reboot the handset and reinstall 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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