Voicemail message from O2

[Tre63]

I've recently received a voicemail message from O2, saying that my voicemail is set to default, and I would have to enter a new 4-10 digit passcode to access it. I've never had any problem with my voicemail before, but can't access any new messages. Is this some sort of scam? Will I be safe if I did enter a new code?

[Bambino]

@Tre63 Take a look at this guide: https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

If you're uneasy about the message you received, contact customer service.

Guide: Coronavirus Community Help and Support 

[MI5 · Accepted solution]

@Tre63 

If not accessed for more than 30 days your voicemail will reset and you will be required to set a new pin.

It's annoying and one of the reasons I have mine switched off.