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Visual voicemail

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04
Level 1: Joiner
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on ‎15-03-2023 10:15

on ‎15-03-2023 10:15

Since changing my tariff with O2 my visual voicemail on my iPhone 13 has stopped working I’ve tried resetting I’ve tried Apple Support but nothing is fixing the problem 

I’ve made several call to O2 but have got nowhere 

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MI5
Level 94: Supreme
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on ‎15-03-2023 10:25

on ‎15-03-2023 10:25

@04 

You need to get O2 to add the iData bolt on to your account.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151870 Posts
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  • 28847 Solutions
Registered:

on ‎15-03-2023 10:25

on ‎15-03-2023 10:25

@04 

You need to get O2 to add the iData bolt on to your account.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
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on ‎16-03-2023 12:29

on ‎16-03-2023 12:29

Were you able to get this sorted @04?

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04
Level 1: Joiner
In response to MI5
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on ‎17-03-2023 17:56

on ‎17-03-2023 17:56

O2 customer service assured me today that it would be up and running within 24 hours

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04
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on ‎17-03-2023 17:57

on ‎17-03-2023 17:57

O2 customer service assured me today that it would be working within 24 hours 

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