Visual Voicemail on Pixel 8 Pro

[PTM]

Hi,

I have been unable to get VVM to work on my new P8P, and cant work out where i'm going wrong.

It was one of the reasons i moved from EE to O2, so would really like to get this fixed.

In the phone app, i have the Voicemail tab, and when i select that i get a message at the top of the page that says;

"Can't update visual voicemail

The operators voicemail server is unreachable.

Please try again later"

I've checked the VM settings, however VVM is toggled on and the VM number is set to 901.

Calling 901 works fine too.

Any clues as to what might be wrong?

Thanks everyone.

[MI5]

@PTM 

As I first suspected, it was an issue at O2's end.

Glad you got it sorted.

[Oxonian]

@PTM 

You wrote :-

>>> I'm really starting to regret switching networks. EE were bad, but this is just next level incompetence.

There is one UK MNO that is undoubtedly worse than either EE or O2........ 

[pgn]

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@PTM wrote:

She has also just told me that O2 don't have a technical support department and the she's actually in customer service and has to raise a form internally and i wont get a response for 5 days. Really???

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Says it all, really 🤷