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Virgin Media Wi-Fi disappeared from London Underground

Mikemike
Level 1: Joiner
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Hello

 

I have noticed Virgin Wi-Fi disappeared from London Underground stations. I tried to Wi-Fi Extra sadly it does not connect me and I don't know how to connect.

Anyone has the same issue?

 

Thanks!

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Mikemike
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So do is there a way to successfully complain so they update their documentation and make WiFi Extra working on peoples phones?

Message 11 of 13
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madasaf1sh
Level 77: Grand Master
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I wouldn't bother, none of the networks or BAI have any intention of wanting to make the service work...  As more money from 4G and 5G access on the tube. 

Even TFL dont want it ..


I would just move on, to be honest...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 12 of 13
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Mikemike
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I still have sent them a complain email to complaintreviewservice@o2.com maybe at least they will stop providing customers with wrong information. 

Message 13 of 13
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