VAT invoicing - hair pullin gout

[officepea]

Dear O2.

I do not want to watch videos on how to find something as basic as a VAT invoice. your billing site is the worst ever. All small business owners need is a big button - down load vat invoice. 

even logging in the user interface is needing some serious work. I use a password manager and have to reset my password every time. 

I still do no thave my vat invoice and it's 20 minutes. 

[Cleoriff · Accepted solution]

@officepea 

No-one from O2 will see your post.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.