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Unlock O2 Huawei E8372 dongle for use on other networks

r1chy23
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I have a Huawei E8372 4G dongle I purchased from O2 in 2017. It still has the O2 pay-as-you-go SIM card, but I would like to unlock the device for use with other networks.

 

How can I do this?

 

Thanks.

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Enlli
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Guide: Unlocking an O2 phone to use a different SIM card 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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r1chy23
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Thank you Enlli. I filled in the form via the link so hopefully will hear something back soon.

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r1chy23
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Unfortunately, I've had an email back from mycarewebform@o2mail.co.uk (a no-reply address) saying that my request has been rejected as I have not passed security checks. I can't remember the password from 5 years ago so I seem to be at a dead end as the 'forgotten password' option asks for my last bill details which I don't know either!

 

Any further ideas?

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