Solved: Unable to request volt upgrade

Lefty · ‎13-11-2021

Hi

I'm a recent Virgin Media and long time O2 customer. I've seen the adverts for Volt upgrades but when I go to request them I'm in a loop between O2 and Virgin sites.

Both accounts are in my name and same address, anyone know how to fix this to allow for the upgrades?

Thanks

MI5 · ‎13-11-2021

@Lefty

Have a look at the main thread here for answers https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-11-2021

@Lefty

Have a look at the main thread here for answers https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Unable to request volt upgrade

SIM CARD SWAP HACKED

iMessage Activation Error

Problem with sending SMS from iPhone 8 as of yeste...

Daughter can’t call or text me?

eSIM not provisioned