Threats to shut down phome unless I purchase Web security

[jeepster58]

I keep getting threats to shut my phone down unless just pay extra for Web security

[jeepster58]

What no help ??

[pgn · Accepted solution]

Sound unlike O2 and more like scam call, @jeepster58 h ignore it.

Guide: A Guide to Deal with Spam/Scam Calls and Text 

[jonsie]

Where are the threats coming from?

Not from O2 definitely

Sounds like you have some malware from an app you have downloaded

[MI5]

Download Malwarebytes to check for any dodgy apps or files @jeepster58 

https://www.malwarebytes.com/mobile?utm

[Bambino]

@jeepster58 

You can block the number that's calling or texting you, or any number you think may be suspicious.

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

There are also these links to look at:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/