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Tariff downgrade glitch while cancelling Disney plus

Sim0218
Level 1: Joiner
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‎24-09-2023 21:45

‎24-09-2023 21:45

My tariff was downgraded while cancelling Disney plus Fred trial , the first thing I knew about it was when I got the notification directly after the Disney plus notification

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MI5
Level 94: Supreme
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‎24-09-2023 21:49

‎24-09-2023 21:49

@Sim0218 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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