Solved: Re: Swap over issues

Gary19 · ‎17-01-2023

Swapped over from the 3 network the end of last week, and requested to keep my original number. This morning I can no longer use my temporary number supplied by 02 (when called states, no longer recognised) and original number not working either. So this morning no way of contacting anyone. Anybody got any advice, as becoming a real issue.

Enlli · ‎17-01-2023

Depending when you put it in last week it may have been Monday before it was processed (no move at weekend), so could be today.

Try rebooting your phone every so often

If you want to check

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎17-01-2023

Depending when you put it in last week it may have been Monday before it was processed (no move at weekend), so could be today.

Try rebooting your phone every so often

If you want to check

Message O2 on
Facebook (https://o2uk.co/O2CFB)
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2

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