cancel
Showing results for 
Search instead for 
Did you mean: 

Signal rubbish mast down

Sharonsnape_72
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

The signal in broadheath  for over a week is intermittent due to a mobile mast not connected in dunham Massey near my house Iv had selective signal & not been able to get hold of people 

I’m on hardly any 4g it’s very bad 

Iv paid my bill and had hardly any coverage !! 

Message 1 of 4
460 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Message 2 of 4
450 Views

Enlli
Level 69: Guiding Light
  • 8851 Posts
  • 63 Topics
  • 1793 Solutions
Registered:

Seems there is an access issue

 

Screenshot_20231017_134817_My Network.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
446 Views

Bambino
Level 86: Prestigious
  • 24357 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:

@Sharonsnape_72 O2 doesn't guarantee 100% uptime. No network does. If there's an issue in your area and O2 are aware of it you'll just have to wait until repairs are made.

You can avail yourself of WiFi calling when at home: Wifi and 4G Calling explained | O2 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 4
438 Views