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Signal rubbish mast down

Sharonsnape_72
Level 1: Joiner
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The signal in broadheath  for over a week is intermittent due to a mobile mast not connected in dunham Massey near my house Iv had selective signal & not been able to get hold of people 

I’m on hardly any 4g it’s very bad 

Iv paid my bill and had hardly any coverage !! 

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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Enlli
Level 69: Guiding Light
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Seems there is an access issue

 

Screenshot_20231017_134817_My Network.jpg

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Bambino
Level 86: Prestigious
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@Sharonsnape_72 O2 doesn't guarantee 100% uptime. No network does. If there's an issue in your area and O2 are aware of it you'll just have to wait until repairs are made.

You can avail yourself of WiFi calling when at home: Wifi and 4G Calling explained | O2 

I DO NOT WORK FOR O2



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