Setting up 3rd party router

Hypatia · ‎10-02-2022

I have purchased a tp link router and cannot get it to connect to my o2 broadband. I have spent hours on the phone to o2 and to tplink. I have entered all settings as instructed and nothing! Has anyone done this before? O2 gave me the username and password which I set up as a PPPoE connection with VPI set to 0 and VCL set to 150 as instructed. I currently have no other way to get online at home so rather desperate for help.

Spenny · ‎11-02-2022

I'm assuming that the O2 broadband comes with modem. Correct me if wrong. Can you connect to the broadband direct from laptop using Ethernet cable? I'm assuming you have a laptop and cable (soz if not the case)

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
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madasaf1sh · ‎11-02-2022

@Hypatia

What TPLink Router do you have and what are you trying add as your settings.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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