HEEEEEEEELLLLLLLPPPPPPPP 😥
It is March 2023 and it seems that all of the trouble you guys have been experiencing has still not been fixed. I have a Samsung Galaxy S10 and for the last 4 days have not been able to receive OTP codes and some text messages. I can send texts to people I know but out of curiosity I sent a balance request to O2 on 20202 and the message failed around five or six time over the last few days. I read literally everything on Google with regards to `Fixes` but nothing. I even fully factory reset my phone in case something had become corrupted ..... Nothing, still the same. Last resort was speaking to O2 yesterday (30th March 2023) and the advisor was only telling me to do what was online and when I said I had done everything I was told that she was only trying to help by reading online !!! Ummmmm, really ? The only thing she did do was she guided me through the process of changing the messaging centre number in the settings and that allowed me to send a balance request successfully but that was it. I am still not receiving any OTP codes. She then said that it could be down to the individual company I am trying to get the OTP from, ummmmmm, nope. I run my own business from home and I use Amazon which I receive no codes from now, both my personal and business bank accounts, no codes and what is really worrying me now is that on 6th April I have to file my tax returns and guess what I will need from HMRC to log in ...... yep, an OTP Code.
She advised that she was elevating the issue to some team but this could take 3 to 5 working days to get a call back and that is if that happens. I am now at my wits end with this and could really do with some help if anyone has any other ideas. I am not sure how to use all of the tagging stuff you guys use here for those amazing people who have helped you but I could really use the help right now as filing my returns late is absolutely scaring the heebee geebees out of me 😰
The thing is I see you all sharing links for Facebook and Twitter etc and I am not on any of them and so I hope some help can be provided outside of these realms.
Thank you all so much in advance.
