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Roaming

TS9
Level 1: Joiner
  • 1 Posts
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Currently in Greece and my phone doesn’t work. Can’t call or get any mobile data coverage. Can someone help me? Roaming in Greece is free and nothing on the O2 information says I need to do anything to activate roaming. I’m on a pay monthly contract. 

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MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
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@TS9 

Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings

You may need 4g calling to be on.
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 151755 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@TS9 

Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings

You may need 4g calling to be on.
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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