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Roaming not working in italy

MrFulmine99
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Roaming doesn't work for me in Italy.
I tried all possible solutions. in March it worked with the iliad network.
Now its not working, i tried reset apn, airplane mode, remove sim, change all networks.
it always connects to tim, trying many times I can connect to wind or not to iliad.
Only data works, calls and texts don't.
In a certain moment the calls work, I send a text message to myself that I don't even receive and neither the text messages nor the calls work anymore.
Then to make calls again I have to turn off, change the network a lot of times.
I need the texts and they don't work please fix.

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Cleoriff
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@MrFulmine99 

A few more things to try....

Make sure data roaming and mobile data is turned on in your phone's settings.

          * Manually search for another network

          * If you have an iPhone change your data APN to "mobile.o2.co.uk"

           * Try toggling Airplane mode on/off (it often helps kickstart things)

           * Drop down to 3G and see if that helps.

           * Contact O2 to see if there are any roaming bars on the account

You can call O2 for free when abroad

From abroad

+44 7860 980 202

Free†

 

 

 

Or via social media

Facebook ( https://o2uk.co/O2CFB), Twitter ( https://o2uk.co/O2CTW), or Instagram ( https://o2uk.co/O2CIG)

Veritas Numquam Perit

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Enlli
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Italy is a difficult one as there is no 3G and to make calls you will need to have 4G Calling (VoLTE) as you can't rely on 2G.

How that effects texts too early to say.

But as with all things roaming you are at the mercy of the roaming networks 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MrFulmine99
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I have tried all the solutions, I have also activated the times. when i get the calls to go i send a sms and then nothing works anymore.
The default network and tim, if I can connect to others after 3m they disconnect and give the same error.
I bought these sims specifically for roaming, I'm at an economic loss.

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pgn
Level 77: Grand Master
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PAYG SIMs cannot access WiFi or 4G calling anyway, if I understand your statement, @MrFulmine99 

You may need to get a local SIM, with a local number, temporarily, or switch to using WhatsApp (both you and your called party(ies) will need to use WhatsApp too) - then you keep your number, and only need to be in range of a decent WiFi access point (hotels, some shops, restaurants, etc usually have some form of guest WiFi). Good luck!

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MI5
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@MrFulmine99 

Try forcing the phone on to 2g if you have that option in your settings.

Data won't work but you should be able to make calls and send texts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MrFulmine99
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Data always works.

The problems are calls and sms
If I change 4g to 2g, sometimes works..I can call but if send 1 sms or try to send, I cant call and every sms dont send.

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MrFulmine99
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Ah and if change network in different from tim, after 2/3 minutes signal lost, only tim "works", but not enought. Data always works, call sometimes, sms never.

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Al7fox
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Hello, I am having exactly the same problem described by MrFulmine99. 

Is there any update/fix for this ? 

I tried every suggestion mentioned here and several other related threads with no luck.

 

I have internet data under TIM network but I can’t receive nor make any phone calls. Quite frustrating 

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Enlli
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You need 4G Calling enabled to make and receive calls in Italy.

Without it the phone will try to drop to 3G but all 3G is shut down in Italy

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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