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shanebess
Level 1: Joiner
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Hi all, I have just been moved to O2 as part of my Virgin Media package, including an O2 sim, I have had my old number ported from VM  on the 15th of March ,The issue is that some contacts can't call me and can only msg me .They get ,calls to this number cannot be connected msg .I called O2 and they sent me a replacement sim to try ,  but to no avail. I'm using a Samsung s21 . Any help much appreciated.

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MI5
Level 94: Supreme
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Registered:

@shanebess 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152273 Posts
  • 651 Topics
  • 29040 Solutions
Registered:

@shanebess 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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