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Porting phone number has not occurred

koala11
Level 1: Joiner
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I used my Lycamobile PAC code to port my number to O2. It has been over a week and nothing has happened.

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Enlli
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Common complaint on here I'm sorry to say.

I presume you followed one of the routes in this guide

Guide: Migration & porting into O2 

If so you will need to keep on at O2

The social media teams seem the most clued up

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
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The sequence of events when a PAC is used is near the end of this Guide: How to get your PAC [June 2021 Update] @koala11 - assuming your OAC was less than a month old when you used it. Keep pestering the O2 Social Media Team and Good luck.

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