Ported over number

[Martin_lee25]

Had ported over number from Virgin to O2 and gave pact code to O2 when requesting new sim, it has been 24 hours so far and I can make calls and receive them, but not receiving any text messages, checked my old sim and they are all being sent to virgin sim not O2 what needs to happen and who do i need to speak to about this?

[pgn · Accepted solution]

Sounds like your port may not have fully completed, @Martin_lee25 - if you reach out to O2 on Social Media, links below, they should be able to fix this for you. Good luck!