on 19-10-2023 13:11
Since upgrading to a Samsung A53 5g my signal is terrible.
My wife has the A54 5g, both on 02. She gets good signal and 4 or 5 g in places I get nothing.
I've tried everything with the phone ( factory reset, setting changes, turn this on , turn that off ) its very frustrating .
I had no issues with my old Huawei, except the battery.
19-10-2023 13:19 - edited 19-10-2023 13:20
19-10-2023 13:19 - edited 19-10-2023 13:20
Check these guides
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it
You may want to go instore with ID for a new sim.
Veritas Numquam Perit
on 19-10-2023 14:41
Can you swap SIM cards with your wife. If you still have problems could be the phone or setting
If the problem moves to your wife's phone then as a first step I would suggest a SIM replacement
If you can, call into an O2 Shop with photo ID