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Poor signal since switching to new 5G phone

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emmaillidge
Level 1: Joiner
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on ‎11-07-2022 17:06

on ‎11-07-2022 17:06

I've recently upgraded to Google Pixel 6 from my Huawei P30 Pro and my signal has been awful ever since, particularly in public places. I've compared mine with other 02 users at the same venues and mine is considerably worse. Please help?

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MI5
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on ‎11-07-2022 17:25

on ‎11-07-2022 17:25

@emmaillidge 

%g is still new and may not be fully up and running in all areas, so try turning off 5g where you struggle and just use 4g.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151913 Posts
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Registered:

on ‎11-07-2022 17:25

on ‎11-07-2022 17:25

@emmaillidge 

%g is still new and may not be fully up and running in all areas, so try turning off 5g where you struggle and just use 4g.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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on ‎11-07-2022 18:01

on ‎11-07-2022 18:01

@emmaillidge 

 

Every phone uses a different algorithm to show the signal strength, so 1 bar on for example a Pixel 6 is 2 bars on a Huawei and 3 bars on an iPhone

 

There are a few bugs on the Pixel Range that are being fixed by Google as time goes by, and on my Pixel 6 Pro the signal strength indicator I tend to ignore it seems to be very fluid.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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