Poor coverage after moving to O2 from Tesco

[Sara100]

I switched from Tesco Mobile to O2 in July looking for a better deal.  I went with O2 as I know Tesco use their network and coverage had always been good with them. 

Since switching signal has been poor for calls and 4G. I don't know if coincidence or not. Coverage checker is saying problem with a mast in my area, but would that cause problems for over 2 months? Really regretting moving but wondering if would now have problems with Tesco if I'd stayed with them. 

[Cleoriff · Accepted solution]

@Sara100 

You would have had the same problem if you stayed with Tesco I'm afraid. O2 are working on many masts currently and won't give a timescale for fixing them. You can download the My Network app and be able to report issues and get updates.

https://www.o2.co.uk/apps/my-network