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Phone on, black screen

Charlotte51
Level 1: Joiner
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Hi, my partner has a Samsung galaxy A32. The phone is on, but he cannot see or do anything, screen is completely black. 

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Cleoriff
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@Charlotte51 

A well known fault with this device apparently.

This article gives you a number of fixes.

https://thedroidguy.com/galaxy-a32-black-screen-of-death-1158687 

Veritas Numquam Perit

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RafaC
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Hey @Charlotte51 were you able to sort it out?

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