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Richie78
Level 1: Joiner
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How can I unlock phone to see over 18 content
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gmarkj
Level 66: Unequalled
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Check the o2 help link below:
https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

How do I prove I’m over 18?

There are two ways you can do this. Once you do, we’ll take off the filters and won’t ask again.

Go to one of our shops with photo ID (passport or driving licence).
Prove you have a credit card. We'll charge £1 to the card, which we'll then refund, either through your bill or with calling credit.
You can prove you have a credit card by:

Calling 61018, free from your O2 mobile
Going to https://ageverification.o2.co.uk/
Calling customer services on 202, free from your O2 mobile

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12111 Posts
  • 94 Topics
  • 1125 Solutions
Registered:
Check the o2 help link below:
https://www.o2.co.uk/help/safety-and-security/age-restricted-content-and-age-verification

How do I prove I’m over 18?

There are two ways you can do this. Once you do, we’ll take off the filters and won’t ask again.

Go to one of our shops with photo ID (passport or driving licence).
Prove you have a credit card. We'll charge £1 to the card, which we'll then refund, either through your bill or with calling credit.
You can prove you have a credit card by:

Calling 61018, free from your O2 mobile
Going to https://ageverification.o2.co.uk/
Calling customer services on 202, free from your O2 mobile

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
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jonsie
Level 94: Supreme
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Message 3 of 3
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