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Phone Keeps Turning off

Richard20
Level 1: Joiner
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My iPhone 12 which was new in November keeps turning off and then sometimes doesn't turn on for ages or sometimes turns on then off again and sometimes works for a while before shutting off again. I have reset the phone but it has made no difference. Anyone able to help?

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madasaf1sh
Level 77: Grand Master
  • 11616 Posts
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@Richard20 

 

I would speak to Apple Support - either by popping into an Apple Store (book a genius appointment first) or going to https://support.apple.com 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11616 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Richard20 

 

I would speak to Apple Support - either by popping into an Apple Store (book a genius appointment first) or going to https://support.apple.com 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
428 Views