I have stopped getting notifications when I receiv...

Akerr · ‎22-08-2022

I have stopped getting notifications of new incoming emails. All setting are set to receive sound notifications, but I don't get any. Why

MI5 · ‎22-08-2022

@Akerr

Try deleting your email account from your phone and then add it again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎22-08-2022

@Akerr

What phone are you using, as you may jut need to reset the notification setting within the App Settings.

On Android its under the App, if you long press on the App, then App Info, you will see a Notifications option.

On IOS, go into settings and search notifications...

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iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Breanna · ‎23-08-2022

Hi @Akerr did either of these suggestions work?

O2

I have stopped getting notifications when I receive new emails, why is this

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