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I have stopped getting notifications when I receive new emails, why is this

Akerr
Level 1: Joiner
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I have stopped getting notifications of new incoming emails. All setting are set to receive sound notifications,  but I don't get any. Why

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MI5
Level 94: Supreme
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@Akerr 

Try deleting your email account from your phone and then add it again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 77: Grand Master
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@Akerr 

 

What phone are you using, as you may jut need to reset the notification setting within the App Settings. 

 

On Android its under the App, if you long press on the App, then App Info, you will see a Notifications option. 


On IOS, go into settings and search notifications...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Breanna
Former Staff
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Hi @Akerr did either of these suggestions work?

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