07-10-2021 10:53
Everytime I try to view a downloaded document I get the message 'to read files from this device to go device settings and give one drive access to your device storage', I have checked and all notifications are on, i went into the store and they couldnt see an issue either, so im currently unable to view any documents I try to download
Solved! Go to Solution.
07-10-2021 12:40
You need to look at one drive app permissions, not notifications.
07-10-2021 12:40
You need to look at one drive app permissions, not notifications.
07-10-2021 14:42
Hi how do I do that??
07-10-2021 15:31
07-10-2021 15:31
Settings >Apps >Onedrive >Permissions
18-02-2023 19:55
18-02-2023 19:55
Great reply M15 . I tried this. OK to start but on the next switch on lost everything on desk top . I had to get it back online . I don't want to use One Drive i store my own stuff.
How can i stop One drive storing my files but without losing everything or everything that One DDrive stored. PS I have a lot of files i brooughtover to this new PC . One Drive cant save it all so there are red abnd green dots everywhere against files. I dont want to pay for storage extra. None of this has happened in the past 3 laptops. Where did it go wrong ?????
18-02-2023 20:56 - edited 18-02-2023 20:56
18-02-2023 20:56 - edited 18-02-2023 20:56
Sounds like the best option for you would be an external storage device.
You can then copy everything from one drive to the external storage and log out of one drive to stop any further file transfers and syncs.
18-02-2023 21:23
18-02-2023 21:23
HI M15 I'll explain . When changing to a new (or refurbished) lappy an external hard drive is used. And its worked ok previously.
This time I did the same . But One Drive kicked in saying there wasn't enough storage for all files. There are green spots and red spots with X against most files.
Maybe I should buy a 64gb USB. Save everything from the lappy on it and start again . Somehow disabling One Drive.
18-02-2023 21:38
That's just Microsoft's way or forcing you to buy more storage.
It's saving everything to one drive by default.
You just need to save everything to local storage.
17-04-2023 08:40
17-04-2023 08:40
HI M15 thanks for all of this and for al your posts.
Im thinking of leaving . I missed 2 rewards as i couldnt get a private message to RAFA; i continually have problems with passwords, ; my monthly bill has doubled but i cant get thru to My 02 to find out exactly why; It was difficult finding the Community page. Something seems to have gone so badly wrong in recent 2 yrs. Ive gone from being proud of 02 and its help. To being frustrated and appalled. It has taken 40 valuable minutes to get into and running My 02 today.
Other query where can i disable (but not get rid of ) the One Drive. I dont want items stored . I have my own storage system in place. Hotmail has been stopped as one drve is full even after deleting or storing elsewhere a huge amount of files . Thanks for all the support over the yearrs