05-10-2022 09:22
I've been trying to access my bills for about a week now, but I keep getting an error. Called (last week) and was told that they are working on their system. The person on the phone said that they have sent me the bills on email, but haven't received anything so I am guessing they went to someone else
When I try to access my bills, I get an error and then it says "click here" to resolve it. Upon clicking there, I see another person's name instead of mine.
They also said that they created a case on my name and I will receive the details, but as expected, haven't received anything
11-10-2022 12:09
Sounds like something is rather broken then @HP005.
Not sure if there is anything else we can do on the community - you will just have to keep chasing o2 directly...
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